One of the more common problems faced by Epson printer users is the computer showing the Printer Offline when it is on and ready to print. When your Printer shows ‘Offline’, it generally indicates it cannot communicate with the computer. If you are facing a similar problem with your Epson printer, here are some quick solutions to resolve the issue.
You can see the “Epson Printer Offline Windows 10” error if the device is not properly configured. Even you can see this issue if the printer is ready to print but the computer is unable to detect the device. When this error occurs, next, the Epson printer becomes unusable.
Causes of Epson Printer Offline Windows 10:-
There are many causes for this error. Some of the most common causes are that, if the printer is in sleep mode, then you can get this problem. Further, if the ‘Use Printer Offline’ feature is enabled, even then, there is a chance for you to encounter this issue. Moreover, if the wireless connection is malfunctioning, then also you might meet with this glitch.
Complete Solution of Epson Printer Offline Windows 10:-
Solution 1 – Disable Epson Printer Offline Manually:
Fix Epson Printer’s Offline Issue for Windows 8.1 and 10 – One of the best ways to fix Epson printer’s offline issues is to disable the setting manually. Here are the steps :
- Press Windows and R keys together to run a dialog box.
- Type Control Panel and press Enter.
- Click on Devices and Printers in the Control Panel.
- A Window box will appear that gives the name of the Epson Printer. Right-click on the listed model and click ‘see what is printing’.
- To ensure that there is no checkmark on anything you will have to click the printer option before trying to use the printer offline. Now hit the printer button again and check the Set As Default Printer option this time.
- Now close the window and see if you can use your printer
Solution 2- Reinstall Product Software:
Before reinstallation of your Epson product software on your PC, you should be aware of your network name (SSID) and password. The Epson WiFi printer’s offline issue can be fixed with these simple steps:
- Reset the product’s WiFi setting by navigating to the product’s control panel. Select Setup>Restore Default Settings>Network Settings>Yes, and press OK.
- Turn off the model and detach all the cables.
- If Epson printer says offline for Windows 8, Windows 8.1, or Windows 10, go to the Apps screen, select Control Panel, and then go to Windows Firewall.
- Disable your system’s Firewall. If you have any third-party software to enable the firewall, deactivate those as well.
- Go to the Apps screen again, select Control Panel>Programs>Programs and Features. Uninstall the Epson product software from the list and select Uninstall/Change.
- From the list, try to uninstall all the Epson printer product-related software applications such as Epson Scan and Epson Event Manager.
- Turn off your WiFi router. Detach all the cables associated with it. Wait for a brief period and plug back all the cables and turn it on.
- Download the Epson printer-related Drivers and Utilities Combo Package. Try to save the location of the file so you can recover it at a later stage if required.
- Try to install the file you have just downloaded and refer to the on-instructions. It will ask you to select the option Select your Connection Screen, select Wireless connection from it, and then click Next.
- A screen will appear that says Select Setup Option. From that, select Set up printer for the first time.
- Another option will appear where it will ask you to Select a Wireless Network Setup Method. Click that and follow the remaining on-screen instruction.
The WiFi setup as well as the reinstallation of the software is completed. Post that, you can enable your system’s Firewall.
Related Blog: Epson Printer Offline
Solution 3 – Reinstall Epson Printer:
Another best way to resolve the ‘Epson Printer Says Offline’ issue is by reinstalling the printer. We have compiled a step by step guide to help reinstall your Epson printer :
- Press the Windows key and ‘R’ key together to open the Run dialog box.
- Enter the command ‘devmgmt. MSC and press enter.
- A Device Manager window pops up that displays the list of devices.
- Click to choose Printer and Printer Queues, right-click on your Epson printer option and select Uninstall.
- Open the Run dialog box again and enter the control panel
- Double click the option ‘Devices and Printers’ from the control panelist.
- Right-click to select the ‘Add a printer option.
- Windows 10 users skip the next step. Windows 7 users are required to hit the Add a network, wireless, or Bluetooth printer box.
- Click to choose ‘The printer that is wanted isn’t listed.
- Select the option ‘Add a printer using a TCP/IP address or hostname’ and enter next.
- Now enter the Ip address and Port name of your Epson printer. Click on Next to reinstall your printer.
- After restarting your computer, you must be able to use your printer. Check whether the Epson Printer says the offline issue is resolved or not.
Solution 4 – Always Check Your Physical Connections:
1. Epson printer’s offline problems are quite common. They can occur due to problems with your printer, computer, or Wi-Fi network. Try to see if your printer could function without a computer. For example, blank pages are inserted in an Epson printer to check if it is working. Try to print the nozzle check pattern using a control panel on the Epson printer model. Load a few plain sheets in the printer. Select Setup from the mode. Press OK and select Maintenance. Press OK. Select the Print Head Nozzle Check option and press OK.
- If it can print. Proceed to the next step.
- If it is not able to, print the nozzle check pattern. Check the printer’s model screen for error messages.
- If you spot any, try to clear them all and try to print the Nozzle check pattern. Also, try to change the ink on the Epson printer.
2. Cancel all the printing tasks which are pending and then try printing again. Try to assign the printing task one by one. It could be the fact that your WiFi is not well connected with the printer and that’s why it is not able to maintain steady coordination. If the Epson printer is connected to WiFi but an offline error pops up, try to restart your WiFi as well as the computer and see if the WiFi icon is displayed on the printer’s screen or not.
If your Epson printer is connected to the WiFi network but still showing offline status. Don’t worry! follow the mentioned blog for expert advice.